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FAQ
About Portable Smart Printer Restore Factory Settings:
1. Long press the FEED/Menu button for 1 second to enter the settings menu. 2. Short press the FEED/Menu button to switch to the Restore Factory Settings: OFF menu. 3. Short press the POWER/Settings button, select factory reset: 1 menu. The printer will automatically shut down in 2 seconds, the...How To Know Small Printer Current Bluetooth Or Wi-Fi Details?
Printer power on, press the FUNC button, interface information page will be printed out.About Mini Printer To Print Self-test Page:
Press the FEED button and the POWER button simultaneously, wait for all the lights are bright, then release POWER button firstly, wait for STATUS indicator (blue light) dims, then release the FEED button.About Mobile Printer Initialization:
Press the POWER button and FUNC button simultaneously, wait for the green lights light in turn, then release the POWER button firstly. The red light and blue light lights up in turn, after the blue light dims, release the FUNC button; red light dims, the printer motor will vibrate.About After Service:
1 year warranty or a ratio of spare parts for RMA. Also we will assist you to solve technical issues and offer latest software for updating.About Lead Time:
Upon receipt of payment, we offer the reference lead time as: Sample order: 1-3 days; Mass order: 7-10 days; OEM/ODM order: 10-25 days.About Sample:
All sample should be paid before delivery, the samples price may be a little higher than mass order. Samples cost can be deducted in future mass order.About MOQ:
Small quantity as a trial order for standard products (Neutral, without logo) would be acceptable. The quantity for formal order and OEM/ODM order, you can discuss the MOQ with us directly.About OEM Or ODM:
We welcome OEM or ODM on your brand or your design, MOQ required based on different models.